E-Domus.it - Web - Gestione, creazione ed assistenza siti internet commerciali




Abuse desk

If you believe an abuse has been committed through our systems, or by one of our Clients, please take the time to let us know at abuse@e-domus.it


We have to note that currently a lot of spammers send out their trash with a fake "Sender", which pretends to belong to a different domain. So, an e-mail message seems to come from a legitimate user, while in the reality it has been sent by a spammer who masks his/her identity behind a real name, usually found by browsing the Net. This behaviour is widely in use among porn sites related spammers, and it is known that this technique is also widely used to hide the real senders of viruses.

As an important web service, our domains too are randomly selected and falsely used by spammers, as it happens to many web sites. 

Please consider that we have no way to physically stop this illegal practice, but any abuse is regularly reported to our national authorities for prosecution. International law limitations (especially regarding privacy policies) don't allow us to have immediate results, but we work on each abuse and we will go on until responsibles are finally punished.

To verify whether a message is really sent through our servers, please check the message's header, in which a block of numbers (i.e.: 123.456.789.012) reveals the real connection IP number actually used to send the message.
Our servers' numbers always start with "195.182. __ . __ ".
Occasionally, our users might use an external SMTP service; in this case you will find in the header a block of numbers corresponding to commercial ISP services, usually based in Italy.

If you receive mail with a fake @e-domus.it sender, please take the time to let us know at abuse@e-domus.it

We appreciate the time you will dedicate us to keep our services efficient and correct.
Thank you.





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